Privacy Policy

Privacy Policy

Top Tree Services Ltd

Last updated: 1.2.26

Top Tree Services Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or contact us.

1. Who We Are

Top Tree Services Ltd is a tree surgery and arboricultural services company operating in the United Kingdom. Mainly in Bristol and surrounding areas.

If you have any questions about this policy or how we handle your data, you can contact us at:
Email: info@toptreeservices.co.uk
Phone: 01275839254

2. Information We Collect

We may collect and process the following personal data:

• Name
  
  

• Email address
  
  

• Phone number
  
  

• Address (if provided for quotations or services)
  
  

• Any information you provide when contacting us via forms, email, or phone
  
  

• Technical data such as IP address, browser type, and website usage (via cookies)
  
  

3. How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide quotations
  
  

• Carry out our services
  
  

• Communicate with you about your project or request
  
  

• Improve our website and services
  
  

• Comply with legal or regulatory obligations
  
  

We do not sell or rent your personal data to third parties.

4. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

• Your consent
  
  

• Performance of a contract or steps taken to enter into a contract
  
  

• Compliance with a legal obligation
  
  

• Our legitimate business interests
  
  

5. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

We only keep personal data for as long as necessary to fulfil the purposes for which it was collected, or to meet legal requirements.

6. Sharing Your Data

We may share your data with trusted third parties only where necessary, such as:

• Accountants or professional advisers
  
  

• IT or website service providers
  
  

All third parties are required to handle your data securely and lawfully.

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
  
  

• Request correction of inaccurate data
  
  

• Request deletion of your data
  
  

• Object to or restrict processing
  
  

• Withdraw consent at any time
  
  

• Lodge a complaint with the Information Commissioner’s Office (ICO)
  
  

8. Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.